FAQ

Moving with Halifresh: your questions, answered.

Quotes, deposits, cancellations, what's included and what to expect on moving day, across Halifax Regional Municipality.

About Halifresh

What does Halifresh do?

Halifresh is a moving company in Halifax Regional Municipality, Nova Scotia, with packing and move-in/move-out cleaning when you need them. One booking can cover the whole move, so you don't coordinate separate crews.

Where does Halifresh work?

Halifresh works across Halifax Regional Municipality (HRM): Halifax, Dartmouth, Bedford, Sackville, Cole Harbour, Eastern Passage, Fall River, Waverley, Timberlea, Tantallon, Hammonds Plains, Beechville, Clayton Park, Spryfield, Herring Cove, Cherry Brook / Lake Loon, Porters Lake and Westphal. Jobs outside HRM are reviewed case by case.

Is Halifresh insured and registered?

Yes. Halifresh carries general liability, cargo (goods in transit) and commercial auto insurance, is registered with WCB Nova Scotia, and is an NSUARB-registered motor carrier.

Is Halifresh a new company?

Yes. Halifresh was launched in 2026 in Halifax Regional Municipality.

Services

What moving services does Halifresh offer?

Local moves across HRM with two or three movers and a truck: loading and unloading, and furniture disassembly and reassembly. Homes and offices are both quoted.

Does Halifresh pack and unpack?

Yes. Halifresh does full or partial packing, unpacking at your new place, and can supply packing materials.

Does Halifresh do move-out cleaning?

Yes. Halifresh does move-out and move-in cleaning, booked with your move or on its own.

Can I book moving and cleaning together?

Yes. The Seamless Transition package combines a move with move-in or move-out cleaning on one schedule, and Full Transition adds packing too.

What doesn't Halifresh do?

Halifresh doesn't offer recurring or general house cleaning, storage, or long-distance moves.

Quotes and prices

How much does a move with Halifresh cost?

Every job is quoted for your home, your date and the work involved, so there's no fixed price list. Moves are charged by the hour for the crew size, with a 3-hour minimum, plus one truck and travel fee per move; your quote shows each line before you book.

Is there a minimum charge?

Yes. Moving has a 3-hour minimum and cleaning a 2-hour minimum.

Is HST included?

HST at 14% is added and shown separately on your quote and invoice.

How do I get a quote?

Send the quote form at halifresh.com/quote, use the chat on the website, or call or text 902-448-3501. We reply with a quote or a few questions, usually within one business day.

Can someone see my home before quoting?

Yes. You can ask for a walk-through before your quote, at your home or by video call; choose "Book an assessment" on the quote form and give your best times.

Can I add packing or cleaning to my quote?

Yes. Quotes can include optional add-ons such as packing, move-out cleaning or an extra mover; you tick the ones you want when you accept, and the total updates.

Booking, deposit and payment

How do I book a move?

Accept your quote online, then choose a start time or agree one with us by phone; Halifresh confirms every booking. A 30% deposit confirms your crew and truck.

How much is the deposit?

The deposit is 30% of the quote total, paid when you book.

What payment methods does Halifresh accept?

Credit and debit cards, Interac e-Transfer and cash.

What is the cancellation policy?

Cancelling or changing your date is free up to 72 hours before the move, and your deposit is refunded in full. Between 72 and 24 hours before, half of the deposit (15% of the total) is kept; with less than 24 hours' notice, or a no-show, the full deposit is kept. If Halifresh has to cancel, you get a full refund or a new date at no charge.

How far ahead should I book?

As early as you can, especially for month-end and summer weekends. When online booking is open, start times are offered from two days ahead.

Moving day and after

What if something is damaged?

Point out any visible damage to the crew before they leave. Report any other loss or damage to Halifresh in writing, with photos, within 7 days of the move.

Do I need to book an elevator?

If your building has one, yes: book it with building management for both addresses and tell us the times, along with parking and any stairs.

How should I prepare for moving day?

Pack an essentials bag, set aside documents and valuables to move yourself, and check access and parking at both addresses. The free move checklist at halifresh.com/checklist builds a step-by-step plan for your date.

Didn't find your answer? Use the chat, send a quote request, or call or text 902-448-3501.

Your next step

Start with one conversation.

Get a quote